Key Highlights
- Resolve Conflict & Difficult Conversations
- Navigate Promotions & Career Transitions
- Prioritize & Communicate Overwhelm Effectively
- Lead & Motivate Teams
- Strengthen Communication with Superiors
Course Syllabus
- Engaging on-demand video content
- Real-life Case-studies & Examples
- Access to tools
- 23 comprehensive lessons
- Quizzes and Assessments
- Downloadable Resources
- Navigating employee disagreements in open forums
- Managing negativity and guiding the resident critic
- Handling confidential information with professionalism
- Reacting to being skipped in the chain of command
- Sharing bad news effectively
- Navigating unethical behaviors
- Nurturing high performers in limited advancement scenarios
- Navigating a promotion offer you’re not interested in
- Managing employee requests for salary raises
- Handling employee job offers with professionalism
- Leading former peers with confidence
- Managing daily distractions and achieving strategic goals
- Effectively communicating overwhelm without undermining your
competence
- Keeping track of remote team members
- Managing complaints about employees
- Leading a team of experienced professionals
- Managing vacation requests and workload during critical situations
- Motivating a team that lacks enthusiasm or morale
- Improving decisiveness
- Navigating disagreements with your boss
- Presenting to the executive team
- Navigating political discussions at work
Why This Course is Right for You:
- Enhance Leadership Skills: Develop key skills to manage difficult
conversations, navigate career challenges, and keep your team
motivated. - Real-World Applications: Apply the lessons learned to handle real-life
workplace issues with professionalism and empathy. - Flexible Learning: Learn at your own pace with access to
course materials. - Comprehensive Knowledge: From conflict resolution to career
management, gain insights on the various aspects of leadership and team
management. - Certificate of Completion: Showcase your new skills with a certificate
after finishing the course.
Who Should Enroll:
New Managers
Learn to handle challenging workplace situations with confidence
Experienced Leaders
Sharpen your management skills and navigate complex scenarios effectively.
HR Professionals
Understand how to manage employee concerns and career transitions.
Team Leads and Supervisors
Master team motivation, prioritization, and managing remote workers.
What You’ll Learn:
✔ Conflict Resolution & Difficult Conversations:
Master the art of managing employee disagreements, addressing negativity, and handling sensitive discussions.
✔ Career Advancement & Transition:
Learn how to manage high performers, handle unwanted promotion offers, and navigate salary negotiations.
✔ Prioritization:
Tackle distractions, stay focused on strategic goals, and communicate overwhelm without losing credibility.
✔ Team Management:
Manage remote team members, address complaints, and motivate teams with low morale.
✔ Communication with Superiors:
Handle disagreements with your boss, present to executive teams, and become more decisive.
✔ Miscellaneous:
Tackle tricky subjects, such as political discussions in the workplace, while maintaining a positive and inclusive environment.
Course Outcomes​
By the end of this course, you will be able to:
- ✅ Navigate Conflict Effectively: Manage employee disagreements,
handle negative behavior, and resolve difficult conversations with
confidence and professionalism. - ✅ Enhance Career Management: Address promotion offers, salary
requests, and career transitions with integrity, while nurturing high
performers even in limited advancement scenarios. - ✅ Prioritize with Clarity: Effectively manage daily distractions, focus on
strategic goals, and communicate overwhelm to superiors without
compromising your competence. - ✅ Lead and Motivate Teams: Successfully manage remote team
members, handle complaints, and boost morale to keep your team
engaged and productive.
Course Requirements & Prerequisites
- No specific prior knowledge is required. A willingness to learn and actively engage with the course material will help you get the most out of it.
