PG Certificate in Technical Program Management

Module Contents:

• The Power of AI: Examining the transformative influence of Artificial Intelligence in various sectors.
• Why is AI Taking or Replacing Jobs: Discussing how AI’s efficiency and capabilities contribute to job automation and displacement.
• Case Study of Dukaan: Analyzing Dukaan’s use of AI to illustrate its real-world business impact.
• Impact of AI on All Jobs: Exploring the broad implications of AI on employment across different industries.
• The Evolution of Project Management: Tracing the changes in project management practices due to technological advancements.
• Why AI in Project Management: Understanding the reasons behind integrating AI into project management.
• Aspects of Project Management that Will Be Disrupted: Identifying key areas in project management likely to be transformed by AI.
• The New Role of Project Managers: Redefining the responsibilities and skills needed for project managers in the AI era.
• AI Project Management Tools: Highlighting tools that incorporate AI to enhance project management.
• Will AI Replace Project Managers: Evaluating the potential of AI to fully replace human roles in project management.

Learning Outcomes:

• Understanding AI’s Capabilities: Articulate the fundamental capabilities and significance of Artificial Intelligence in today’s world.
• AI’s Impact on the Job Market: Evaluate the shifts and transformations in the job market caused by AI, understanding both opportunities and displacements.
• Learning from AI Case Studies: Apply knowledge from real-world case studies, like Dukaan, to appreciate AI’s tangible influence on businesses.
• History of Project Management Trajectory: Trace the historical and current trajectory of Project Management, identifying the pivotal moments of change.
• AI’s Disruption in Project Management: Pinpoint the specific facets of Project Management that AI is poised to disrupt or enhance.
• Adapting to AI in Project Management: Envision and adapt to the evolving roles and responsibilities of Project Managers in an AI-integrated environment.
• Utilizing AI for Project Management: Utilize and optimize AI-driven tools and platforms for more efficient and effective Project Management.
• Strategic Thinking for the Future: Engage in strategic thinking and planning for the future, considering both the potential of AI in Project Management and the enduring value of human skills and expertise.

Module Contents:

• Practical Project Management Course: Practical course which covers the breadth and depth of project management.
• Best Practices from Latest Guides: Best practices covered from the latest Agile Guide, PMBOK 6th and PMBOK 7th edition.
• Extensive Practice Materials: 2000+ Practice questions + Simulation exams.

Learning Outcomes:

• PMP Exam Preparedness: Be thoroughly prepared and confident to take and succeed in the PMP certification exam.
• Understanding PMP Knowledge Areas: Possess a deep and holistic understanding of the PMP knowledge areas and process groups.
• Applying Project Management Best Practices: Exhibit proficiency in applying project management best practices in real-world scenarios.
• Strategic Approach to Exam Questions: Demonstrate a strategic approach to addressing complex, scenario-based questions typically found on the exam.
• Commitment to PMI’s Ethical Guidelines: Understand and commit to PMI’s ethical guidelines, ensuring professionalism in their project management endeavours.
• Effective Study and Test-Taking Techniques: Be equipped with effective study techniques, test-taking strategies, and time management skills tailored for the PMP exam.
• Importance of Continuous Learning: Recognize the importance of continuous learning and professional development in the evolving field of project management.

Module Contents:

• Practical Course for PSM 1 Certification: This practical course will prepare you to ace the PSM 1 Certification and help with new career opportunities.
• Extensive Practice Materials: 500+ Practice questions + Simulation exams.

Learning Outcomes:

Module Contents:

• Easy-to-Use System for Process Management: Learn an easy to use system that can help avoid feeling overwhelmed by those endless processes.
  Understanding Lean Principles: Understand lean principles and discover how to use a kanban board to help your team prioritize more effectively.
  Implementing Enterprise Lean and Kanban: Learn about starting enterprise lean, setting up a board, optimizing your flow, and much more.

Learning Outcomes:

• Foundational Kanban Principles: Understand the foundational principles and core practices of the Kanban method.
  Proficiency with Kanban Boards: Exhibit proficiency in visualizing work processes using Kanban boards, recognizing bottlenecks, and optimizing workflow.
• Significance of WIP Limits: Grasp the significance of Work-In-Progress (WIP) limits and their role in improving process efficiency and reducing lead times.
• Applying Pull-Based Systems: Demonstrate the ability to apply pull-based systems, ensuring that work items are addressed in the order of their priority and relevance.
• Utilizing Key Kanban Metrics: Understand and utilize key Kanban metrics, such as lead time, cycle time, and throughput, to drive continuous improvement.
• Fostering Collaboration and Feedback: Foster a culture of collaboration and feedback, ensuring regular and constructive reviews of work processes and outcomes.
• Adapting Kanban Methodology: Recognize the evolutionary and adaptive nature of Kanban, adapting the methodology as per team needs and organizational goals.
• Embracing Incremental Change in Kanban: Embrace the Kanban philosophy of incremental, evolutionary change, focusing on minimizing disruptions while maximizing productivity.

Upon course completion, participants will be equipped with the knowledge and tools to implement Kanban effectively, enhancing the responsiveness, efficiency, and quality of their work processes.

Module Contents:

• Scrumban Awareness: This course will provide you with sufficient awareness of Scrumban to help you determine whether it will be the right delivery approach for your next project.
• Managing Product Backlog: Understand how to manage the Product Backlog effectively.
• Executing Scrumban: Learn how to execute Scrumban in your projects.

Learning Outcomes:

• Fundamentals of Scrum and Kanban: Understand the fundamentals of both Scrum and Kanban and the rationale behind their fusion in Scrumban.
• Benefits of Blending Scrum and Kanban: Recognize the benefits of blending the structured sprint-based approach of Scrum with the continuous flow principles of Kanban.
• Applying Scrumban Practices: Exhibit proficiency in applying Scrumban practices to optimize workflow, reduce cycle time, and enhance product quality.
• Using Visual Management Tools: Demonstrate the ability to use visual management tools, such as Scrumban boards, to effectively monitor, manage, and improve processes.
• Understanding the Pull-Based System of Scrumban: Understand the pull-based system inherent to Scrumban, emphasizing the importance of work-in-progress limits.
• Adaptive Planning and Prioritization: Gain the skills to adaptively plan and prioritize work, responding to changes and customer feedback in a flexible manner.
• Continuous Improvement in Scrumban: Exhibit expertise in the continuous improvement philosophy of Scrumban, employing retrospectives and metrics for iterative refinement.
• Fostering Collaboration and Improvement: Foster a culture of collaboration, feedback, and improvement within Agile teams, ensuring alignment with organizational goals and customer needs.

By the end of the course, participants will be adept at implementing and championing the Scrumban approach, driving efficiency, adaptability, and value delivery in their teams and projects.

Learning Outcomes:

At the end of the course, participants will be equipped with actionable insights and skills to manage real-world projects effectively, ensuring deliverables align with stakeholder expectations and organizational objectives.

Module Contents:

This course will help you understand the practical aspects of managing cost and budget and will make you ahead of your competition.

• Meeting Billing Targets: How to meet your billing targets even though the milestone hasn’t been accomplished?
• Fundamentals of Cost Calculation: What are the fundamentals of cost calculation which don’t change?
• Choosing the Right Contract Type: Do you know which contract type to choose and when?
• Cost Calculation Methods: How is the cost calculated?
• Managing Cost Accounts: How not to mess up with cost accounts?
• Raising Invoices: How to raise an internal & external invoice?
• Using Cost Status Reports: How to use cost status reports?
• Avoiding Cost Reduction Mistakes: What you shouldn’t do to reduce costs?
• Strategies for Reducing Costs: How to reduce costs?
• Getting Proper Signoffs: What’s the proper way to get signoffs?
• Project Manager’s Role in Invoicing: What’s the project manager’s role in the invoice process?
• Industry Practice for Cost Baseline: What’s the industry practice for cost baseline?

Learning Outcomes:

• Understanding Cost Estimation Principles: Develop a comprehensive understanding of the principles and techniques of cost estimation, budgeting, and financial management in projects.
• Creating Realistic Project Budgets: Exhibit the ability to create realistic and detailed project budgets that account for all potential expenses and contingencies.
• Monitoring and Controlling Project Costs: Demonstrate proficiency in monitoring and controlling project costs, ensuring adherence to allocated budgets.
• Conducting Cost-Benefit Analyses: Apply hands-on techniques to conduct cost-benefit analyses and determine the return on investment (ROI) for various project scenarios.
• Using Tools for Tracking Expenditures: Utilize practical tools and software to track expenditures, forecast future costs, and make data-driven financial decisions.
• Managing Budget Impact of Project Changes: Recognize the impact of project changes on budgets and be equipped with strategies to manage scope changes without compromising financial objectives.
• Proactive Financial Risk Management: Embrace a proactive approach to risk management, factoring in potential financial implications and devising strategies to mitigate cost overruns.
• Communicating Budgetary Concerns with Stakeholders: Foster effective communication with stakeholders regarding budgetary concerns, ensuring transparency and managing financial expectations.

By the end of the course, participants will possess the skills and knowledge to manage project finances adeptly, ensuring that projects are delivered within budget while maximizing value and ROI.

Learning Outcomes:

• SLAs and Penalty Attraction: Service Level Agreements (SLAs) often include clauses that impose penalties for failing to meet specified performance standards or deadlines, acting as an incentive for maintaining agreed-upon service levels.
• Performance Baselining in Support Projects: Establishing a performance baseline involves setting standard benchmarks for service delivery in support projects. This baseline is used to measure and ensure compliance with the SLAs.
• Monthly Penalty Calculation: Penalties are typically calculated based on the extent of deviation from the agreed SLA metrics. This can involve factors such as the duration of downtime, the number of missed deadlines, or the severity of service lapses, assessed on a monthly basis.
• Ways to Avoid Penalty: To avoid penalties, it’s crucial to closely monitor SLA compliance, regularly review performance metrics, invest in training and development, and proactively address potential service issues before they breach SLA terms.
• Best Practices: Implementing best practices includes regular SLA reviews and updates, clear communication channels with stakeholders, continuous improvement processes, robust contingency planning, and investing in quality assurance and staff training.

By the end of the program, you will be well-equipped with the knowledge and skills necessary to effectively manage and navigate the complexities of SLA compliance and penalty avoidance. You will also be adept at implementing best practices and strategies to ensure consistent, high-quality service delivery, safeguarding your projects from potential setbacks and financial penalties.

Module Contents:

• Comprehensive Understanding: Aim to achieve an in-depth understanding of hybrid project management, encompassing both its theoretical foundations and practical applications.
• Practical Skills Development: Focus on acquiring hands-on skills for effectively managing projects that combine Agile and traditional methodologies.
• Strategic Planning for Hybrid Projects: Learn the intricacies of planning, executing, and concluding projects within a hybrid framework, integrating both Agile and traditional approaches.
• Change and Risk Management: Develop expertise in managing change and risks uniquely associated with hybrid project environments.
• Enhanced Decision Making: Improve your ability to make informed decisions about when and how to apply hybrid methodologies to various project scenarios.
• Problem Solving in Hybrid Environments: Cultivate problem-solving skills that are specifically tailored to address the challenges encountered in hybrid project settings.
• Adaptability and Flexibility: Enhance your adaptability and flexibility in managing diverse project requirements and environments, a key aspect of successful hybrid project management.

Learning Outcomes:

• Foundational Principles of Project Management: Understand the core aspects of both traditional (Waterfall) and Agile methodologies, including their distinct characteristics and applications.
• Benefits of a Hybrid Approach: Recognize situations where combining traditional and Agile methods is advantageous, leveraging the strengths of both for greater project efficacy.
• Tailoring Project Management Practices: Demonstrate the capacity to adapt project management techniques to fit the unique requirements and limitations of different projects, ensuring both flexibility and organization.
• Blending Methodologies for Optimal Outcomes: Show skill in integrating planning, execution, and control processes from various methodologies to achieve the best project results.
• Managing Stakeholder Expectations: Apply strategies to balance stakeholders’ desire for predictability with the need for adaptability, ensuring clear communication of potential outcomes and changes.
• Tools for Hybrid Environments: Utilize specialized tools and frameworks designed for managing projects in hybrid environments, aiding in tracking progress, risk management, and ensuring on-time delivery.
• Effective Communication in Hybrid Teams: Cultivate communication techniques that ensure coherence and alignment between Agile teams and traditional project stages.
• Continuous Improvement in Hybrid Project Management: Embrace and apply a continuous improvement mindset, regularly evaluating and enhancing the hybrid approach based on project results and stakeholder feedback.

At the end of the course, participants will be adept at navigating the complexities of hybrid project environments, leveraging the best practices from multiple methodologies to deliver successful project outcomes.

Module Contents:

• Global Application Implementation Projects: Acquire skills for managing extensive IT projects with a focus on the worldwide implementation of applications, including key steps, complex budget management, and issue resolution.
• Prioritization and Decision Making: Learn to effectively prioritize tasks in environments with numerous competing priorities, emphasizing crucial aspects like systems integration and performance testing.
• Advanced Budgeting and Financial Management: Develop techniques for precise project cost estimation, covering internal resources, contractors, and other expenses, and understand crafting a detailed Statement of Work (SOW) and initial budget planning.
• Effective Team Governance and Accountability: Gain expertise in setting clear project governance expectations and implementing strategies to hold team members accountable for their roles.
• Project Lifecycle and Schedule Management: Enhance understanding of managing project schedules through various phases, including setting and justifying milestones.
• Change Control and Budget Re-forecasting: Learn to navigate change control processes, allowing for project budget adjustments and mastering the re-forecasting process after changes are approved.
• Project Financial Closure: Understand the procedures for the financial conclusion of a project, including the efficient reallocation of unused funds to other organizational initiatives.

Learning Outcomes:

• Understanding Challenges in Large-Scale Projects: Recognizing the specific difficulties and subtleties involved in managing expansive and complex projects.
• Decomposing Complex Projects: Demonstrating the capability to break down intricate projects into smaller segments while keeping overall goals in focus.
• Coordinating Multifaceted Teams and Resources: Showing expertise in managing diverse teams, stakeholders, and resources, ensuring their cohesive functioning.
• Advanced Risk Management for Large Projects: Applying specialized risk management approaches designed for substantial projects, including foreseeing and mitigating potential issues.
• Sophisticated Use of Project Management Tools: Skilfully employing advanced tools and software for timely tracking, reporting, and strategic decision-making in large-scale projects.
• Effective Communication for Diverse Stakeholders: Developing communication strategies that address the varied requirements of stakeholders in large projects, ensuring clear understanding and agreement.
• Adaptive Planning and Execution: Embracing flexible planning and implementation methods to accommodate changing needs and external influences in large-scale projects.
• Leadership in High-Stakes Environments: Cultivating leadership abilities crucial for guiding extensive teams, fostering cooperation, and sustaining morale and efficiency in demanding situations.

By the end of the course, participants will be equipped with the advanced skills, tools, and strategies necessary to successfully manage and deliver large and complex projects, ensuring stakeholder satisfaction and organizational objectives are met.

Module Contents:

Module Contents:

• Requirements Challenges: Includes issues like unclear requirements, poor stakeholder participation, and scope changes by customers.
• Estimation Difficulties: Encompasses problems such as guesswork in estimations, poor requirements gathering, and hardware/software incompatibilities.
• People & Team Dynamics: Covers hiring pressures, neglecting team formation stages, and the adjustment period for new team members.
• Stakeholder Engagement: Focuses on the lack of stakeholder involvement, ignoring leave plans, and insufficient team bonding and interpersonal skills.
• Risk Management Shortcomings: Highlights superficial risk identification, lack of risk categorization, and inconsistent risk assessments.
• Project Governance Issues: Involves unclear roles and responsibilities, communication problems during critical issues, and challenges with stakeholder participation.
• Quality Assurance Gaps: Points out inadequate quality focus, understanding gaps, and customer complaints due to requirement changes.
• Communication Barriers: Includes problems like poor handover from sales, misleading status reporting, and lack of a clear communication plan.
• Lessons Learned Neglected: Identifies the failure to apply lessons learned from previous projects.
• Contract Management Complications: Discusses rushed contract preparation, unclear roles, overlooked details, software incompatibilities, and challenges in data migration and security planning.

Learning Outcomes:

• Common Project Management Challenges: Identifying typical hurdles faced during project phases, such as planning, execution, monitoring, and closure.
• Root Cause Analysis: Understanding the contributing factors to these challenges, both from within the team and from external influences.
• Problem-Solving Application: Utilizing targeted methodologies to tackle specific issues encountered in project management scenarios.
• Preventive Strategies: Developing and implementing proactive approaches to reduce the frequency and impact of common project-related problems.
• Utilization of Tools and Best Practices: Employing effective tools, techniques, and established practices to manage and resolve issues promptly.
• Communication and Collaboration: Cultivating strong communication and teamwork skills to enable early detection and resolution of problems.
• Adaptability and Resilience: Maintaining flexibility and resilience to navigate through challenges efficiently, keeping the project on track.
• Stakeholder Engagement in Challenges: Ensuring transparent and consistent communication with stakeholders during difficult times, to manage expectations and maintain trust.

By the end of the course, participants will be adept at anticipating, identifying, and resolving project management challenges, ensuring smoother project executions and improved stakeholder satisfaction.