Unless otherwise expressly agreed in writing by Gururo, full payment for participation in a Program is required at the time of registration. In the case of Programs that include a trial window, such trial window shall be made available only after the fee mentioned on the program. During the trial window, upon a request by the student, and to the satisfaction of Gururo, Gururo may, in accordance with the applicable refund policy for the particular Program, choose to refund the Program Fees paid, subject to deduction of such applicable charges for including but not limiting to administrative and marketing expenses, as may be decided by Gururo from time to time. Once the trial window is closed, there will be no refund allowed for any reason whatsoever. For all the programs, where there is no trial window or preparatory session, refund shall be done in accordance with the terms and conditions of refund policy of the respective program.
It is the sole responsibility of the user enrolling into a Program to check the accuracy of, and evaluate the suitability and relevance of, the Program elected. The enrollment into a Program is non-transferable.
To make payment for any Program or to purchase any services or products offered by Gururo through the Platform, you must have internet access and a current valid accepted payment method as indicated during sign-up (“Payment Method”). Gururo does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment provider. You agree that in case Gururo’s third-party payment provider stores any such information, Gururo will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and Gururo is in no way liable for any such losses and is neither responsible to reimburse / make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform.
Gururo or its representatives will not ask for OTP or other authentication related information for any purpose, and we urge you to be cautious while making payments and during financial transactions.
Failure to pay the applicable Program fee may result in withdrawal of your access to a Program. Depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. All applicable taxes are calculated based on the billing information you provide to us at the time of enrollment/purchase.
You may cancel your enrollment at any time. Each Program has specific refund terms which shall be applicable in case of refund on account of such cancellation requests.