Managing Difficult Situations in the Workplace image

Problem Solving for Managers

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Not Enrolled

Price

$45.00

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Great leadership isn’t just about managing tasks—it’s about confidently handling workplace challenges and fostering a positive, productive environment. This course equips you with essential strategies to resolve conflicts, motivate teams, navigate career decisions, and communicate effectively with leadership. Whether you’re managing remote teams, addressing employee concerns, or making critical career moves, this course provides the tools you need to lead with confidence.

What You’ll Learn

Conflict Resolution & Difficult Conversations – Effectively manage workplace disagreements, navigate sensitive discussions, and diffuse negativity.

Career Growth & Transitions – Handle high-performing employees, negotiate salaries, and make informed decisions about career advancements.

Prioritization & Focus – Eliminate distractions, align with strategic goals, and communicate workload concerns without compromising credibility.

Team Management – Lead remote teams, address complaints, and boost team morale in challenging situations.

Communicating with Leadership – Navigate disagreements with your boss, confidently present to executives, and enhance decision-making skills.

Navigating Workplace Dynamics – Tackle sensitive topics like political discussions while fostering an inclusive and respectful workplace.

Course Content

PMI PDU Claim Code – Problem solving for managers
1.1 Navigating Employee Disagreements in an open forum
1.2 Managing Negativity Guiding the Resident Critic
1.3 Handling Confidential Information
1.4 Managing Negative Talk
1.5 Reacting to Being Skipped in the Chain of Command
1.6 Sharing Bad News
1.7 Navigating Unethical Behaviors
2.1 Nurturing High Performers in Limited Advancement Scenarios
2.2 Navigating a Promotion Offer You’re Not Interested In
2.3 Employee Requests for Salary Raises
2.4 Navigating Employee Job Offers
2.5 Leading Former Peers with Confidence and Professionalism
3.1 Managing Daily Distractions and Achieving Strategic Goals
4.1 Keeping track of Remote Team Members
4.2 Managing Complaints about Employees
4.3 Leading a Team of Experienced Professionals
4.4 Managing Vacation Requests and Workload in Critical Situations
4.5 Motivating a team that lacks enthusiasm or morale
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