Program Management role differs a lot between service and product based companies. To our surprise, many people are yet unaware of the differences. In this article, you will find a high level summary of differences.
These differences holds good to 90% of the organisations. You may find some variances depending on the size and age of the organisation and its PMO.
Off course this is covered in depth in the only Practical Program Management course in the world Post Graduate certificate in Program Management
Below is the hierarchy differences between Program Manager role in service and product based companies. As you can see, Program manager role in Service based companies is a people manager, more or less like Delivery Manager.Â
