Differences between program manager role in service based vs product based company

PROGRAM MANAGEMENT (PRODUCT VS SERVICE)

Share:

Facebook
WhatsApp
Twitter
LinkedIn
Email
Program Management role differs a lot between service and product based companies. To our surprise, many people are yet unaware of the differences. In this article, you will find a high level summary of differences. These differences holds good to 90% of the organisations. You may find some variances depending on the size and age of the organisation and its PMO. Off course this is covered in depth in the only Practical Program Management course in the world Post Graduate certificate in Program Management Below is the hierarchy differences between Program Manager role in service and product based companies. As you can see, Program manager role in Service based companies is a people manager, more or less like Delivery Manager. 
Program Manager in Service vs Product Org Hierarchy

Responsibilities / Activities

Service Based Company

Product Based Company

PEOPLE MANAGEMENT

People Management responsibilities are present.

Typical reportees are project managers, team leads, architects etc.

Individual contributor role.

Principal / Director program managers have reporting of program managers

PROJECT MANAGEMENT INVOLVEMENT

Being the Manager of project managers direct Project Management responsibilities are limited.

Drives the projects

DELIVERY OWNERSHIP

Being the Manager of project managers direct delivery responsibilities are limited. As the ownership is with the respective Project Managers

Owns the project delivery

ACCOUNT MANAGEMENT

Yes

No

BUSINESS GROWTH

Yes

No

DRIVES COMPLEX PROJECTS?

No

Yes

HANDS ON ROLE?

No

Yes

AVERAGE SALARY FACTOR

1.5 times the experience

3 times the experience (2X of service based companies)

EXPENDABLE ROLE?

Yes, Mostly non billable and adds less value

No, Program Managers contribution is quite significant in Product Based companies.

Share:

Abhishek Sharma

Abhishek Sharma

Leave a Replay

On Key

Related Posts

PMP Vs PgMP Vs Post Graduate Certificate In Program Management

PMP vs PgMP vs Post Graduate certificate in Program Management

How Has This Comparison Been Done?To help you get better value for your investment, we have researched the major Project and Program Management certification offerings in India, studied their brochures, and comprehensively analyzed their offerings. 15+ key factors compared head to headIncludes Learning formats, Course duration, Key features of the

Myths and Facts about Agile

Is Agile only for Developers and Project Managers?No, it isn’t. Agile is for anyone and for everyone. There are people from different roles, countries, regions, industries, etc. applying Agile in their projects. Does Agile equate to Scrum? Are they equal or the same thing?Technically no, in reality, yes. Allow me

Navigating the PMI Certification Maze Choosing the Right Path for Your Career

Navigating the PMI Certification Maze Choosing the Right Path for Your Career

Project management is a critical aspect of many organizations, and PMI certifications are widely recognized as the standard for project management professionals. The Project Management Institute (PMI) offers various certifications to identify project management professionals’ skills and knowledge. These certifications are essential for career advancement and ensuring that project managers

Call Our Course Advisors           IND : +91-8277995855    US : +1 (714) 410-1010

Scroll to Top