Strengthen your leadership with effective conflict management skills. Conflict Management for Managers equips you with the tools, strategies, and techniques to address workplace disagreements proactively and turn them into opportunities for growth. Learn to identify and resolve the root causes of conflict, foster a culture of open communication, and guide your team toward collaborative problem-solving. Through real-world case studies, practical exercises, and proven methodologies, you’ll master assertive communication, build trust, and maintain a more engaged, productive work environment. Enroll now to transform conflicts into catalysts for innovation and team success!
Course Content
PMI PDU Claim Code – Conflict Management for Managers
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5.1 Welcome
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5.2 Navigating Conflict in the Workplace
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5.3 Healthy or unhealthy conflict
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5.4 Resolving Style differences
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5.5 Resolve trust issues
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5.6 Aligning individual and team goals
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5.7 Resolve conflict during change or ambiguity
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5.8 Positive approaches to managing team conflicts
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5.9 Being assertive in team conflicts
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5.10 Being cooperative in team conflicts
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5.11 Be assertive and cooperative in team conflict
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5.12 Five Conflict Positions
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5.13 Accommodation position
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5.14 Competing position
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5.15 Collaboration position
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5.16 Compromising position
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5.17 Avoiding position
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5.18 De-escalating conversations
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5.19 Strategy for Reaching agreement in group conflicts
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