Salesforce is the world’s most widely-used software solution for Customer Relationship Management (CRM). One of the main aspects of the tool is that it offers many features and seamlessly integrates the newest technologies. You will be certified as part of the module in cooperation with Salesforce.

In this specialisation, you’ll get to know the specifics of developing software for mobile systems. With the Android mobile platform as an example, you will learn how one differentiates mobile applications (apps) from the development of browser-based information systems, which technologies and programming concepts are typically used, and which challenges there are to developing apps for industrial purposes. You’ll learn how to independently create mobile software systems and use them to solve concrete problems on various software platforms. The optimal usage of camera, photo and video, as well as cross platform development, rounds out this module.

Which types of data are there, and how are text-based, binary data formats constructed? – Upon completion of this module, you’ll have the answers to these and other relevant questions on the topic of Big Data. In addition, you’ll know both the challenges and typical limitations of analysis systems. You’ll come to understand the foundations of cloud computing and its associated service models. Through this, you’ll be capable of analysing the underlying technologies and characteristic features of the cloud computing systems available today.

Business Intelligence (BI) deals with the creation of information from company data that’s relevant not only to selective management control, but also to the optimisation of company activities. The data warehouse installation often serves as a basis of a company or organisation. In the context of this course, techniques, procedures and models will be introduced and discussed, showing how data filing, the generation and analysis of information, and the distribution of this information are carried out.

Python is one of the most popular programming languages of our time. It offers applications in data handling, software development, machine learning, and artificial intelligence. This specialisation will provide you with a foundational understanding of Python and its relevance to data science tasks. Python’s basics and its programming concepts will also be presented, along with the important role of its ability to use functions with a variable number of arguments. An overview of the work with common libraries, as well as modules on the topic of data science, rounds out this course.

You’d like to know the best techniques to successfully manage IT projects? – Then this module is perfect for you: here, with the aid of typical practical examples, you’ll learn how to prioritise, organise, and budget for tasks and processes within the context of IT projects. In addition to this, you will sharpen your understanding of the relevant measures that you can use in calculating risks. You will get acquainted with the principles of the strategic conception, administration and conversion of projects in the field of IT architecture.

The aim of this specialization is to present you with the most common activities for ITIL Governance and ITIL operational processes and to find concrete solutions. You’ll learn the structures and main elements of an IT Infrastructure Library (ITIL) as well as activities in the service lifecycle and in the implementation of IT outsourcing. Courses in this specialization:

• IT Service Management
• Project IT Service Management

Opt to take a foreign language with your degree. Choose Italian, French, German, Spanish, or Turkish. Options may vary between degree type.