Unlock your IT Service Management – Foundation certification with confidence using Gururo’s most comprehensive IT Service Management – Foundation Mock Test course! Whether you’re a beginner or a seasoned IT professional, this course is your ultimate tool to ace the IT Service Management – Foundation exam on your first attempt.
With 1400+ expertly crafted questions across 33 + 1 Bonus Practice Test full-length exams, each designed to mirror the real exam format, you’ll experience the same challenges you’ll face on exam day. Our questions are aligned with the latest IT Service Management – Foundation framework and come with detailed explanations to help you understand both correct and incorrect answers, ensuring that no concept is left unclear.
At-a-glance
Best for
- IT professionals
- Business analysts
- Project managers
Why Gururo?
- Lowest Cost
- 24*7 Support
- Extended Course Access
Course Details
- 33 + 1 Bonus Practice Test Simulation Exams
- 1400+ Practice Questions
- Detailed Explanation
- Certificate of Completion
Highlights
- Realistic Exam Simulation
- 2025 Exam Content Outline
- Progress Tracking & Review option
- Unlimited Attempts
IT Service Management - Foundation Mock Test Syllabus
- Purpose and structure
- Key differences between v3 and v4
- Understanding IT Service Management (ITSM)
- Value and Value Co-creation
- Understanding how value is created through services
- Stakeholders in service management
- Organizations, Service Providers, and Consumers
- Products and Services
- Service Offerings
- Service Relationships
- Service provision, consumption, and relationship management
- Key Concepts of Value Creation through Services
- Focus on value
- Start where you are
- Progress iteratively with feedback
- Collaborate and promote visibility
- Think and work holistically
- Keep it simple and practical
- Optimize and automate
- Organizations and People
- Information and Technology
- Partners and Suppliers
- Value Streams and Processes
- Overview of the Service Value System (SVS)
- Components of the SVS
- Inputs and Outputs of the SVS
- Plan
- Improve
- Engage
- Design & Transition
- Obtain/Build
- Deliver & Support
- General Management Practices:
- Continual Improvement
- Information Security Management
- Relationship Management
- Supplier Management
- Service Management Practices:
- Change Enablement
- Incident Management
- Problem Management
- Service Request Management
- Service Desk
- Service Level Management
- Technical Management Practices:
- Deployment Management
- 40 multiple-choice questions
- 60 minutes duration
- Passing score: 65% (26 correct answers out of 40)
- Closed-book exam
Why choose this course?
- Largest collection of practice questions: With 1400+ questions, you’ll gain thorough exposure to all key topics.
- Cloned official exam questions: Practice with questions that match the style and difficulty of the real IT Service Management – Foundation exam.
- Expert feedback on every question: Understand your mistakes and strengthen your weak areas with in-depth explanations.
- Real exam simulation: Timed practice tests simulate the real exam environment to boost your confidence.
- Designed for success: After scoring 80% or higher on these practice exams, you’ll be fully prepared to ace the real exam.
Whether you’re just starting out or looking to sharpen your skills, this course is perfect for anyone who wants to save time, money, and most importantly, pass the IT Service Management – Foundation exam on the first attempt.
Don’t leave your certification to chance. Start practicing today and take your career in IT service management to the next level!
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Who this course is for:
- Individuals preparing for an IT service management certification and seeking comprehensive practice before the real exam.
- IT professionals looking to validate their knowledge and enhance career prospects in service management.
- Service desk managers, IT support teams, and IT operations staff aiming to align their work with industry best practices.
- Business analysts, project managers, and professionals working in IT environments who want a structured understanding of service management principles.
- Career changers transitioning into IT service management roles who need a strong foundation in key concepts.
- Students and fresh graduates interested in building a career in IT service management and looking for structured exam preparation.
- Professionals who have taken IT service management training and need additional practice before attempting the official exam.
- Individuals who want to improve their test-taking skills and boost confidence by simulating the real exam environment.
- Organizations and teams looking for a cost-effective way to train employees on service management frameworks.
- Anyone who wants to master IT service management principles and improve their ability to manage IT services effectively.
This course is also available on Udemy
