It was a wonderful session. The entire program curriculum was well thought out to ensure that all areas of program management right from Leadership qualities, Negotiation, conflict management, Risk Management, Agile Methodology and more are covered. What made this session stand out was that multiple real time scenarios were covered and role played with immediate feedback ensuring every person has a take away.How the program management role and expectation differ in service and product industry was also covered ensuring that all participants are benefited. Overall it was a great learning experience.