Practical Approach To SLA Implementation
This course includes:
- Talk to Trainer
- 30 mins on-demand video
- 5 Articles
- 6 downloadable resources
- Certificate of completion
Who can attend
Regardless of any industry If you are working in managed service or maintenance projects, it’s imperative to know nitty gritties of SLA. It will boost your employability, skills set, and salary.
Course Description
This course teaches you the concepts and tools of the Six Sigma Process with a Practical Case Study.
(129 ratings) 673 students
Created by Team Gururo, focused on providing you with the best practical learning. All the courses are designed to impart practical knowledge, not bookish Gyan.
Course Details
Course Duration
Approx. 1 hour
Course Price
₹ 499.00
Course Level
Beginner
Course Description
The course takes you through a practical journey of understanding the significance and implementation of SLA from scratch. The most important aspect covered is Penalty Management.
This course aims to empower you with knowledge on Service Level Agreement which will enable you to enhance your understanding of managed service projects.
Key Features
- Significance of Service Level Agreement
- Critical Service Levels & their importance
- Performance Baselining of maintenance projects
- Penalty Attraction & Calculation concepts
- How to Avoid Penalty
Requirements
No pre-requisite knowledge required to take this course.
